Champion Learners Academy
Champion Learners Academy
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📘 Champion Learners Academy Policies

 

Scheduling Policies

  • All sessions must be booked a week in advance.
  • Sessions are available on a first-come, first-served basis.
  • Group sessions must meet the minimum number of students to run.
  • Free consultations may be booked once per student.
  • Services must be paid before the session or package start date.
  • Packages are non-refundable but may be rescheduled.
  • Group sessions are billed per student and must be paid to reserve the seat.

Cancellation & Rescheduling

To respect everyone’s time, please follow the cancellation guidelines below:

  • Cancellations require at least 24 hours’ notice.
     
  • Sessions canceled under 24 hours will result in a 50% session fee.
     
  • No-shows (missing a session without notice) will be charged the full session fee.
     
  • Sessions may be rescheduled without penalty if requested 24 hours in advance.

Late Arrivals

 

  • Sessions begin and end at the scheduled time.
     
  • Arriving late does not extend the session.
     
  • If the instructor is late (rare), you will receive the full session time.

Technology Requirements

 

  • A stable internet connection
     
  • A quiet learning space
     
  • Headphones (optional but recommended)
     
  • Access to video links
     
  • Notebook, pencil, and any assigned materials
     

Expectations

 

Student Expectations

To support strong academic growth, students are expected to:

  • Attend sessions consistently
     
  • Come prepared with materials
     
  • Participate actively and respectfully
     
  • Complete assigned work (if applicable)

 

Parent/Guardian Expectations

Parents agree to:

  • Ensure the student logs in on time
     
  • Communicate any scheduling changes promptly
     
  • Review feedback and progress messages
     
  • Partner with the tutor to support learning goals

 

Contact & Communication

  • Parents may reach out via email or text for updates.
     
  • Messages will be returned within 24-48 hours on business days.



** Safety Expectations**

  • Champion Learners Academy maintains a positive and safe learning environment.
     
  • Disrespectful, disruptive, or unsafe behavior may result in removal from a session or discontinuation of services.

Refunds

 

  • Refunds are not issued for missed or unused sessions.
     
  • Refunds are only given if the instructor must cancel services permanently.
     

Privacy Policy

 

  • All student information, assessments, progress reports, and communication are confidential.
     
  • No personal information is shared without written consent.

Copyright © 2025 Champion Learners Academy - All Rights Reserved.

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